Gardeners Brixton Accessibility Commitment

Gardeners Brixton is committed to making our online and in-person services accessible to everyone. This statement explains the measures we have taken to support people who use assistive technologies, and the standards we aim to meet. Our approach combines technical accessibility, inclusive content, and practical on-site accommodations so that Brixton gardeners and residents seeking garden care can engage with confidence. We recognise accessibility as an ongoing process and aim to improve continuously.

We follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level for our digital content where feasible. Applying these guidelines means our pages aim for sufficient contrast, meaningful heading structure, responsive layout, and support for text resizing. The gardeners in Brixton community can expect pages that are readable on a range of devices and compatible with popular assistive technology, such as screen readers and voice control systems.

Our site and service communications are structured to support screen-reader support and keyboard-only navigation. We use semantic HTML, proper ARIA where needed, and explicit labels for form controls used to request quotations or schedule visits. This allows people relying on assistive technology to understand content order and interact with controls reliably. In addition, Brixton garden services content is written with clear language and predictable navigation paths to reduce cognitive load.

To enhance keyboard navigation, we include visible focus indicators and skip links so users can jump to main content without tabbing through every menu item. Our interactive features and booking mechanisms are operable with a keyboard and follow best practices for focus management. We test key user journeys with keyboard-only interaction to ensure access to services for users who cannot use a mouse.

We also prioritise accessible media: videos that describe lawn care or planting techniques include captions and transcripts, and images used to illustrate garden designs carry descriptive text alternatives. Where complex visuals are used to show planting layouts, we provide textual descriptions so people relying on text-to-speech or braille displays can access the same information as sighted visitors.

Our commitment to accessibility extends beyond digital content to the physical experience of our local Gardeners Brixton teams. We train staff to recognise accessibility needs, offer alternative formats for written materials when requested, and plan site visits with attention to safe, accessible arrival and movement within gardens. While we tailor arrangements to individual circumstances, we aim to make routine consultations and maintenance safe and inclusive for all.

Key accessibility features and standards we implement include:

• Conformance target: WCAG 2.1 AA for core content and functionality
• Screen-reader compatibility and use of semantic elements
• Full keyboard navigation and visible focus states
• Readable content with scalable text and sufficient colour contrast
• Alt text for images and transcripts or captions for multimedia

If you encounter accessibility barriers while using our site or interacting with our Brixton gardeners teams, please get in touch through our accessibility contact options listed on the site, or submit a request in person at our local office. We cannot include direct contact details in this statement, but we will respond to reasonable accessibility requests and aim to provide information in an alternative format within a practical timeframe. When you contact us, please tell us the specific content you need, the format you prefer, and any assistive technology you use.

We continually evaluate and improve our accessibility practices. If you have suggestions for improving accessibility for garden maintenance instructions, appointment booking, or other services provided by gardeners in Brixton, we welcome your input via the accessible channels described above. We also perform regular accessibility checks and invite third-party audits to help identify areas for improvement. Thank you for helping us make Brixton garden services more inclusive.